1 General Terms & Conditions
These Terms and Conditions ga99 And forms a legal agreement between all its members. ga99 An online betting and gaming platform operated for users in Bangladesh. These terms have been written in English so all users can easily understand them.
ga99It is your responsibility to read and understand these terms and conditions in full before using any service on -. If you disagree with any part of these terms, please ga99Do not use any services on -.
ga99 Reserves the right to modify, amend, or update these Terms & Conditions at any time. Members who continue to use the platform after any changes are considered to have accepted the updated Terms.
2 Registration & Account Rules
ga99To register on -, the following requirements must be met:
- Applicants must be 18 years of age or older.
- Each individual may register only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and deposited funds may be forfeited.
- All information provided during registration must be accurate, complete, and your own. Providing false information will result in immediate account closure.
- Your account password and login details must be kept strictly confidential. You may not allow any third party to access your account.
- Members are solely responsible for ensuring the security of their own account.
ga99 Reserves the right to reject any application, particularly where information appears to be false or fraudulent.
3 Deposit & Payment Methods
ga99The following payment methods are currently accepted on -:
- Mobile Banking — Instant deposits, minimum BDT 200.
- Nagad — Instant deposits, minimum BDT 200.
- Rocket — Deposit processing time: 1–5 minutes.
The exact amount and reference number must be provided when making a deposit. Incorrect details may cause delays in processing. ga99 Deposits from third-party accounts are not accepted — the payment method used must be registered in your own name.
4 Withdrawal Rules & Process
ga99 The following conditions apply to withdrawals from -:
- Full account verification (KYC) must be completed before a withdrawal can be processed.
- Minimum withdrawal amount is BDT 500.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals are typically processed within 15 minutes to 24 hours.
- Withdrawals cannot be made directly from bonus balance; wagering requirements must be met first.
- Withdrawals may be temporarily held pending review of suspicious activity or security verification.
ga99 No fees are charged for withdrawals, though the payment provider may apply their own charges.
5 Bonus & Promotion Terms
ga99All bonuses and promotional offers on - are subject to the following general terms:
- Each bonus has its own wagering requirements, which will be communicated at the time the bonus is awarded.
- The welcome bonus is available once per person only — you cannot claim it twice by opening multiple accounts.
- Bonus offers have a set expiry date; any unused bonus will be automatically cancelled once the period ends.
- Betting activity using bonus funds may be restricted to specific games or markets.
- If any bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be voided.
6 Betting Rules
ga99The following rules must be strictly followed when placing bets on -:
- Once a bet is confirmed, it cannot be cancelled.
- In Sports Betting, bets are accepted up until the match starts; live betting is available while the match is in progress.
- If an event is cancelled, abandoned, or left unresolved ga99Bets will be settled in accordance with -'s own rules.
- The right to void any bet recorded at incorrect odds due to a system error ga99 Reserves.
- Betting limits may vary by event and market.
- In cricket betting, results determined by the Duckworth-Lewis method will be considered valid.
ga99 Reserves the right to accept or reject any bet, particularly where a user appears to be attempting odds manipulation.
7 Prohibited Activities
The following activities ga99The following are strictly prohibited on -:
- Operating multiple accounts or using another person's account.
- Placing artificial bets with the intent to abuse the bonus system.
- Any activity related to match fixing or manipulation.
- Using automated bots or scripts to place bets.
- Collecting or using other members' personal information.
- Using the platform for money laundering or any illegal financial activity.
- Attempting to breach the platform's security systems.
8 Account Suspension & Closure
ga99 Any account may be temporarily suspended or permanently closed in the following circumstances:
- Violation of the Terms & Conditions.
- If false information is found during KYC verification.
- If suspicious or unusual activity is detected on the account.
- If an investigation is required under anti-money laundering regulations.
- The member has submitted a self-exclusion request.
The process of refunding valid balances (excluding bonuses) upon account closure ga99Will be carried out at -'s sole discretion.
9 Privacy & Data Protection
ga99 Places the highest priority on protecting your personal information. Data collected at registration is used solely for the following purposes:
- Account verification and management.
- Payment processing and transaction verification.
- Fraud prevention and security assurance.
- Fulfilling legal obligations.
- Member communications (promotions & updates).
Your personal information is never sold or shared with any third party. For more details, please see our Privacy Policy Read.
10 Limitation of Liability
ga99 Is not responsible for the following:
- Bets lost or unprocessed due to internet disconnection.
- Service delays or failures on the part of third-party payment providers.
- Unauthorized access to an account due to the user's own negligence.
- Service interruption or modification due to legal reasons.
ga99 We always strive to provide the highest quality service; however, temporary disruptions may occur due to technical reasons, for which compensation may not always be possible.
11 Terms Update
ga99 May modify these Terms & Conditions, in part or in full, at any time. When changes are made:
- Updates will be published on the site with the effective date noted.
- Members will be notified by email of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated Terms.
We therefore recommend visiting this page regularly to stay up to date with the latest version of the terms and conditions.
12 Contact & Support
If you have any questions or need clarification about these terms and conditions, please contact our 24/7 customer support team. Our support team is ready to assist you with any enquiry. Contact details:
- Email: [email protected]
- Live Chat: Click the chat icon in the bottom-right corner of the platform.
We typically respond within 30 minutes. For urgent matters, please use live chat.